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Privacy Policy

Privacy Policy

Salus Health & Wellbeing (Efstop Limited) recognises that privacy and security is a major concern. We have therefore set out the below guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and if you have any issues or concerns, please do not hesitate to contact us.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete Health questionnaires, Perfume records cards, customer surveys, provide feedback and participate in competitions. Website information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account, provide our treatment services and if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

Salus Health & Wellbeing (Efstop Limited) will not share your information for marketing purposes with companies outside of the company.

When processing your order, we will share your information (not payment details) with shipping and courier services in order for your products to be delivered. We keep a record of any purchase/s you make from Salus Health & Wellbeing (Efstop Limited) . This means we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.

If you (a customer) place an order with us via salusnaturaltherapy.co.uk or via telephone, we do not store any debit or credit card information

These are the circumstances in which we may share some of your data with others:

When we instruct agents, contractors or third party service providers to provide business operations support, including advertising and marketing advice and support, financial services and technology services. Please note that these third parties are under contract, and our service agreements dictate that they only use your information in connection with the services they perform for us and not for their own benefit.

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.

Marketing

We would like to send you information about products and services of Salus Health & Wellbeing (Efstop Limited) which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, you can unsubscribe at any time.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please do contact us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information at any time.

Other Websites

Our Salus Health & Wellbeing (Efstop Limited) website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read the privacy policies on there as they may differ slightly.

Changes to our privacy policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated May 2018

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email – us@salusnaturaltherapy.co.uk

By telephone – 07775558859

Or write to us at – Salus Health & Wellbeing (Efstop Limited) 10 Victoria Close, Stratford Upon Avon CV37 6RR

Ordering Products

Orders are welcomed by telephone to our order hotline 07775558859, by post, email to sara@salusnaturaltherapy.co.uk, or via our website shop at www.salusnaturaltherapy.co.uk, where you can open an account. Payment is with order, unless previously arranged. Goods are not supplied on a sale-or-return basis. All prices shown on our website include VAT and are quoted in British Pounds Sterling.

Opening an Account and Placing an Order

To place an order, you can open an account with us which will require you to provide some compulsory personal information. Alternatively, you can choose to place your order via the guest checkout.

You confirm that all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times. You can update or correct your details at any time by going to Your Account.

When you create an account we may provide you with and/or ask you to use passwords or other means to allow you to access certain areas of the Website and/or to maintain your account security. It is your responsibility to maintain the confidentiality of your password and account information. Salus Health & Wellbeing (Efstop Limited) shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. Should you become aware of or suspect any unauthorised use of your password or account, please contact us.

When you order through the Website via our guest checkout you will still need to provide us with certain compulsory personal information in order for us to process your order. We will not store the details that you provide via guest checkout (save for processing your order, or if you have opted in to receive marketing from us). However, you can choose to register an account with us after submitting your order.